Shipping Policy

Shipping Offers

• Shellback Tactical offers Free Shipping on all orders over $150 for a limited time. Free Shipping offers can take 2 to 4 business days to process and an additional 7 to 10 days to arrive at the final destination. APO / DPO / FPO transit times can be between 1 to 8 weeks depending on the destination.
• If you need your items quicker, please choose an expedited shipping option at checkout.
• International Orders do not qualify for Free Shipping offers.
• Wholesale, GSA and bulk orders do not qualify for Free Shipping unless expressly noted by Shellback Tactical.
• For all Free Shipping orders, we will ship via our carrier and method of choice.
• We cannot guarantee a specific carrier or shipping method with Free shipping offers.

APO / FPO / DPO Shipping

Shellback Tactical offers shipping to our service members at overseas APO, DPO and FPO locations throughout the world.

The only option for APO, FPO, DPO shipping is the US Postal Service. APO shipments may take 1 to 3 days to process and can take up to 8 weeks for delivery to the final destination. Tracking information may not be provided by USPS. The final leg of the shipment is via military transport and USPS and Shellback Tactical have no control over the shipment transit times.

APO Checkout Instructions

• Choose United States as the shipping Country.
• Choose Armed Forces (Europe, Pacific, Americas, Africa or Middle East) for your State.
• Enter your Unit information in the two Address fields.
• Make sure to include your Rank, First and Last name in the name fields.

If you have any questions related to APO / FPO / DPO shipping, please feel free to contact us:

EMAIL US: Click Here

CALL US: (888) 493-1855

International Shipping

Shellback Tactical ships to many countries overseas. We sincerely apologize if we do not currently ship to your country.

All International customers are responsible for any and all import duties and taxes that your country applies to purchases from Shellback Tactical. Please be aware of these charges before you order. Our shipping quote does not include these charges. If you refuse or send back the package, unfortunately the package will be destroyed and the order will not be refunded due to the high cost of paying return duties and taxes.

International orders do not qualify for free shipping offers.

Due to the increased risk of fraudulent activity, we may have to ask for further information for your order. Please include a valid email address and telephone number with your order.

Unfortunately, due to the high cost of shipping, International orders are NOT eligible for returns or exchanges.

Delivery Time

Expedited Shipping selections are available - Next Business Day, 2 Day Air and 3 Day Delivery.

If you require Saturday delivery with UPS, you must call our customer service department at (888) 493-1855 - Saturday deliveries will require an additional charge.

Please see the displayed processing times associated with the various items we offer. Please add the processing time period to the transit time to figure out the duration to delivery.

Some items may be temporarily out of stock and will need to be shipped directly from the manufacturer. Please note: it can take 1 to 5 business days for a manufacturer to process these kinds of orders.

Order Cancellations, Refusals, and Address Changes

Requests must be made by phone or email. Requests must be made by 11 AM EST the day after the order was placed. If the order was placed after 12PM, on a weekend or on a holiday; the timeframe will roll-over to 11AM EST on the next business weekday.

If Shellback Tactical sends the correct items to the address on order and it is refused by the customer, all shipping charges to and from the customer will be deducted from the refund. This includes all shipping charges for any items advertising Free Shipping.

Adding Additional Items to a Previous Order

We cannot guarantee that requests to add items to previous order will ship with the original order. We will make every attempt to do so but we cannot guarantee it. Additional shipping charges will apply.

If You Input Incorrect Addresses

Unfortunately, every carrier charges additional amounts to either redirect or reship packages due to incorrect or incomplete addresses. If you omit the correct street address, apartment number, PO box, zip code, etc. we have no choice but to pass on the additional charges to you. Please contact us if you have entered the wrong address or omitted information on the order.

Back Orders

Despite our best efforts, items may be unavailable for immediate shipment. When this is the case, we will contact you.